Privacy Policy
1. Information We Collect
We collect different types of information from you when you interact with our website. The types of information we may collect include:
- Personal Information
- Non-Personal Information
- Cookies and Tracking Technologies
For certain features, we also access more information from third-party sources on a opt-in basis, such as:
Please see the specific sections in this policy for more details on how we use this information.2. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and improve our services
- To process transactions and communicate with you about them
- To send you updates, newsletters, and promotional content (if you have opted in)
- To personalize your experience on our site
- To understand how users engage with our site and improve usability
- To comply with legal obligations
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your data with:
- Service Providers
- Legal Compliance
- Business Transfers
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
5. Security
We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data. All data transmissions between Plurally and Google’s services are encrypted using HTTPS.
6. Your Rights and Choices
a) Access, Update, or Delete Your Data
You have the right to access, update, or request the deletion of your personal information at any time. To do so, please contact us using the information provided below.
b) Opt-Out of Communications
If you no longer wish to receive marketing emails from us, you can opt out by clicking the "unsubscribe" link in the email or contacting us directly.
c) Cookies Management
You can adjust your browser settings to block or delete cookies, though this may affect your experience on our site.
7. Children's Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
11. Third-Party Services
11.1 Google Sheets
We may request access to your Google Sheets account through OAuth 2.0 to read and write data. This access is used to provide you with the ability to import and export data from Google Sheets. We do not store your Google Sheets data on our servers. This feature is optional, and you can revoke access at any time from your Google account settings as well as from your Plurally's account page:
Scopes
Depending on the features you wish to use, Plurally requests the following OAuth scopes to access your data:
- https://www.googleapis.com/auth/spreadsheets.read: Read-only access to Google Sheets, allowing us to read the content of any spreadsheet to which you grant us access.
- https://www.googleapis.com/auth/spreadsheets: Full access to Google Sheets, allowing us to read and modify the content of any spreadsheet to which you grant us access. These permissions are only used to fulfill the core functions of the app. We do not access any other Google user data beyond what is necessary for the stated purposes.
Data usage
No Third-Party Sharing: We do not share your Google Sheets data with any third parties.
Temporary Storage: Any data retrieved from your Google Sheets is only processed temporarily and not stored on our servers.
11.2 Google Gmail
We may request access to your Google Gmail account through OAuth 2.0 to read emails, send emails or compose drafts. This access is used to provide you with the ability to create app that connect with your Gmail account. We do not store your Google Gmail data on our servers. This feature is optional, and you can revoke access at any time from your Google account settings as well as from your Plurally's account page:
Scopes
Depending on the features you wish to use, Plurally requests the following OAuth scopes to access your data:
- https://www.googleapis.com/auth/gmail.readonly: Read-only access to Google Gmail, allowing us to read the content of emails in your mailbox (past and incoming) of the email address to which you grant us access.
- https://www.googleapis.com/auth/gmail.send: Send emails on your behalf using the email address to which you grant us access.
- https://www.googleapis.com/auth/gmail.compose: Send emails, compose drafts and modify drafts on your behalf using the email address to which you grant us access.
Data usage
Not Used as Training Data: Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.
No Third-Party Sharing: We do not share your Google Gmail data with any third parties.
Temporary Storage: Any data retrieved from your Google Gmail is only processed temporarily and not stored on our servers.
11.3 Facebook Login
If you wish to, you may authenticate to Plurally through Facebook Login. This secure access leverages OAuth 2.0 to authenticate your identity and provide you with a seamless login experience. We do not store your Facebook Login access tokens nor exchange them for long-lived ones. You can delete your account and any data associated with it by contacting us directly at
Data Usage
We use the information to authenticate your identity and provide you access to our services.
We do not sell, trade, or otherwise transfer your data to third parties. We may share data only when required by law or when necessary to protect your rights or fulfill contractual obligations, after carefully verifying the legitimacy of the request.
Informations Accessed
We access information that you voluntarily provide when you authorize our app via Facebook and Instagram, including:
- Basic Account Information: When you log in using Facebook Login we collect your First Name, Last Name and Email.
We access strictly the information necessary to provide the services you request.
Permissions
We request the following permissions to provide our services:
- email: Access to your email address.
- public_profile: Access to your public profile
Deauthorization and Data Deletion
Please contact us directly at
11.4 Instagram Business Account Messaging
We may request access to your Instagram Business Account through OAuth 2.0 to read and write data. This access is used to provide you with the ability to integrate your Instagram Business Account into Plurally. We do not store your Instagram Business Account data on our servers. This feature is optional, and you can revoke access at any time from your
Facebook Business Integrations Page
as well as from your Plurally's account page: , or by contacting us directly atData Usage
We use the information collected to provide the services you request, such as the ability for you to manage your Instagram Business Account messages in Plurally.
We do not sell, trade, or otherwise transfer your data to third parties. We may share data only when required by law or when necessary to protect your rights or fulfill contractual obligations, after carefully verifying the legitimacy of the request.
Informations Accessed
We access information that you voluntarily provide when you authorize our app via Facebook and Instagram, including:
- Basic Account Information: When you log in using Instagram, we collect basic information such as your account ID and username.
- Business Data: If you manage Instagram Business Accounts, we collect relevant business and page data (e.g., page ID, page name). This data is necessary for us to provide you with the list of pages you manage and the associated Instagram Business Account so that you can pick the one you want to connect with Plurally.
- Messaging: If you authorize access to Instagram messages for your Instagram Business Account, we may collect message metadata (e.g., message IDs, timestamps, sender's ID & username, message content) to help manage your communications. This data is necessary for providing message-management functionality.
We access strictly the information necessary to provide the services you request.
Permissions
We request the following permissions to provide our services:
- pages_show_list: Access a list of Pages you manage.
- pages_manage_metadata: Gives Plurally the ability to be notified when a new message is received through the use of webhooks.
- business_management: List Instagram Business Accounts you manage.
- instagram_basic: Access basic profile information for Instagram accounts you manage.
- instagram_manage_messages: Read and send direct messages from the Instagram Business Account you connect with Plurally.
Deauthorization and Data Deletion
You have the right to revoke the permissions granted to Plurally at any time or request the deletion of your data. You can do this from your Instagram Settings Page or by contacting us directly. We will promptly respond to all requests for data deletion and ensure that the relevant information is removed from our databases in compliance with applicable regulations
11.5 HubSpot
We may request access to your HubSpot through OAuth 2.0 to read and write data. This access is used to provide you with the ability to integrate your HubSpot account. We do not store your HubSpot data on our servers. This feature is optional, and you can revoke access at any time from your Plurally's account page:
, or by contacting us directly atData Usage
We use the information collected to provide the services you request, such as the ability for you to manage your HubSpot Account in Plurally.
We do not sell, trade, or otherwise transfer your data to third parties. We may share data only when required by law or when necessary to protect your rights or fulfill contractual obligations, after carefully verifying the legitimacy of the request.
We access strictly the information necessary to provide the services you request.
Permissions
We request the following permissions to provide our services:
- crm.objects.contacts.read: Read your CRM contacts.
- crm.objects.contacts.write: Write your CRM contacts.
- crm.objects.companies.read: Read your CRM companies.
- crm.objects.companies.write: Write your CRM companies.
- crm.objects.deals.read: Read your CRM deals.
- crm.objects.deals.write: Write your CRM deals.
11.6 Leexi
We may request access to your Leexi calls through API keys and secret. This access is used to provide you with the ability to integrate your Leexi account. We do not store your Leexi data on our servers. You can revoke access at any time from your Plurally's studio page:
, or by contacting us directly atData Usage
We use the information collected to provide the services you request, such as the ability for you to access your Leexi calls' summaries, participants, speakers and other call metadata such as timestamps.
We do not sell, trade, or otherwise transfer your data to third parties. We may share data only when required by law or when necessary to protect your rights or fulfill contractual obligations, after carefully verifying the legitimacy of the request.
Informations Accessed
We access information that you voluntarily provide when you authorize our app via Leexi, including:
- Call summary
- Prompts
- Participants
- Speakers
- Timestamps
We access strictly the information necessary to provide the services you request.
11.7 Google Chrome Extension
You can install the Plurally Chrome Extension to access our services and run your flows direcly from your browser. This is completely optional and you can remove the extension at any time.
Data Usage
We use the information collected to provide the services you request, such as the ability for you to run your flows directly from your browser using the current's tab data (html content,url). *The data is only accessed when you click on the extension's button "Run Flow" or enter the shortcut for it*. We do not have access to any other data from your browser on any other time.
We do not sell, trade, or otherwise transfer your data to third parties. We may share data only when required by law or when necessary to protect your rights or fulfill contractual obligations, after carefully verifying the legitimacy of the request.
Permissions
We request the following permissions to provide our services:
- activeTab: Access to the current's tab data (html content,url).
- storage: Store and retrieve data in the browser's local storage (such as settings & preferences).
- notifications: Display notifications to you to inform you about the status of your runs.
- cookies: Access to tryplurally.com's cookies to authenticate you in the extension. We do not write cookies from the extension, nor do we access cookies from other websites.
- scripting: Necessary to access your browser's current data upon your request.
- host permission (https://tryplurally.com/*): Needed to access tryplurally.com's auth cookies.
13. Contact Us
If you have any questions about this Privacy Policy or our practices regarding your personal information, please contact us at:
Email: